Richardson Seating Corp is a BBB Accredited Seating Company in Chicago, IL
Richardson Seating Warranty

Limited One Year Manufacturer's Warranty
Richardson Seating (“Manufacturer” or “Richardson”) warrants to Customer, for a period of one (1) year from the date Product is manufactured, or the date Product leaves Manufacturer’s control, whichever is later, that such Product shall, under normal wear and tear, use and operation, be free of substantial defects in materials and workmanship. Manufacturer’s obligation pursuant to this Warranty is limited to, at Manufacturer’s option, replacing or repairing, at its facility or on-site, at Manufacturer’s discretion, any Product or part thereof that is found by Manufacturer not to conform to this Limited Warranty. Manufacturer shall have a reasonable period of time to make such replacements or repairs and all labor associated therewith shall be performed subject to reasonable working conditions. This Warranty is effective only if Customer gives prompt written notice to Manufacturer of any alleged defects in the materials or workmanship of the Product, which notice shall specifically describe the complained-of problem and shall state the date of sale and the location of the purchase of such complained-of Product. If Manufacturer elects to conduct repair or replacement at its facility, then Customer shall prepay transportation charges. Written approval from Richardson must be received prior to on-site repair or returning any merchandise and as a condition to such repair or replacement. Richardson shall not assume labor charges for unauthorized field repair. If returned Products are repaired or replaced pursuant to the terms of this Limited Warranty, then Manufacturer will prepay transportation charges back to Customer; otherwise, Customer shall pay transportation charges in both directions. Under no circumstance will Manufacturer pay for freight charges outside of the forty- eight (48) contiguous United States.
Exclusions: The foregoing Warranty expressly excludes and shall not apply to any Richardson Product that has been: Installed, used, maintained, modified, repaired or operated in a manner inconsistent with that intended or contemplated by Manufacturer; or, damaged because of accident, fire, wind, water or other catastrophic or other sudden unforeseen occurrence, or due to neglect or misuse. In addition, the foregoing Warranty shall not apply to any component(s) of the Product that is damaged during shipment, distribution, or during unauthorized adjustment, repair or service. Unless specifically indicated for outdoor use, Richardson Seating’s line of Products is intended solely for indoor use and outdoor or non-intended use voids this Manufacturer’s Limited Warranty. Richardson Seating’s Limited Warranty does not cover damage caused by exposure to salt, direct sunlight, ultra violet rays, nor to excessive: heat; cold; moisture, or any other type of unforeseen exposure to the elements.
THE FOREGOING WARRANTIES ARE IN LIEU OF ALL WARRANTIES, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NONINFRINGEMENT, AND OF ANY OTHER SIMILAR OBLIGATION ON THE PART OF MANUFACTURER. MANUFACTURER SHALL IN NO EVENT HAVE OBLIGATIONS OR LIABILITIES TO CUSTOMER OR ANY OTHER PERSON FOR LOSS OF PROFITS, LOSS OF USE OR INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT OR PRODUCT LIABILITY, OR ANY OTHER THEORY OR FORM OF ACTION. Without limiting the generality of the preceding sentence, Manufacturer shall not be liable for personal injury or property damage. In no event shall the liability of Manufacturer arising in connection with the Products exceed the actual amount paid by Customer to Manufacturer for the Product(s). The Parties agree that if any provision of this Agreement or application thereof is held to be invalid, the invalidity shall not affect other provisions or applications of this Agreement, and that the Court shall endeavor to fully uphold its intent and meaning. Interpretation, jurisdiction, and enforcement of these terms and conditions shall be governed by the laws of the State of Illinois, with venue to lie in Cook County.